Monthly Archives: August, 2023
Managed Services
CallTrackingMetrics Introduces ChatAI Virtual Agent to Improve Overall Customer Experience
CallTrackingMetrics, a global conversation analytics company, today announced the launch of its new feature, ChatAI. ChatAI is the newest entry in CallTrackingMetrics’ suite of...
Enterprise IT
Infovista and BT proof of concept automates troubleshooting to reduce resolution time
Infovista, the global leader in network lifecycle automation, has announced a collaborative effort with BT on a proof of concept aimed at developing a...
News
DIDWW to showcase its innovative Voice and SMS services at ACC and WWC 2023
DIDWW, a leading provider of premium quality VoIP communications, two-way SIP trunking and SMS services, is primed to both participate and sponsor in two...
Broadcasting
Fujitsu develops pioneering millimeter – wave chip technology for 5G radio units
Fujitsu Limited announced the development of a new millimeter-wave chip for 5G that supports multibeam multiplexing (excluding polarization multiplexing (1)), enabling up to four...
Infrastructure
AI To Be The Backbone of Telecom By Tackling Age-Old Issues
The telecom sector cannot afford to hold back the integration of generative artificial intelligence.
A backbone for the economy that’s connected, the global telecoms happen...
Infrastructure
Balancing Telecom Innovation With Cybersecurity Vigilance
The world is undergoing a significant technological transition, resulting in remarkable convenience in our lives. Virtually everything is now achievable at our fingertips. However,...
Enterprise IT
E – Invoicing Transforming The Telecom Landscape In Europe
The European telecom sector is undergoing a profound shift propelled by the newly established e-invoicing regulations, a key component of the European Union's comprehensive...
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