Strategies For Meeting Evolving Customer Demands In Telecom

Telecom operators face competition, and complex customer demands, driving the need for enhanced customer experience and the adoption of 5G, AI, IoT, and VR.

Empowering Telcos Cost-Effective Customer Care With ChatGPT

Generative AI such as ChatGPT is gaining traction in telecom industries due to its potential for cost reduction, improved customer care, and fraud detection.

China Telecom Plans To Launch Its Own ChatGPT-Like Service

China Telecom has joined the generative AI field, piloting its own ChatGPT-like service through its cloud unit, as competition heats up among leading companies.

Indian Telecom Giants Use AI To Boost Customer Satisfaction

Indian Telecom companies like Jio, Airtel, and Vodafone Idea are leveraging AI to improve customer experience, reduce churn, and enhance subscriber stickiness.

Technology For All - Creating An Inclusive Digital Society

The least developed countries of the world face barriers to technological advancement and bridging the digital divide is crucial for having equal opportunities.

Disruptive Technology Strike Force By The US Targets China

The least developed countries of the world face barriers to technological advancement and bridging the digital divide is crucial for having equal opportunities.