Avon Products, Inc., a globally recognised leader in direct selling of beauty products announced that HCL Technologies will serve as the company’s infrastructure services partner. The partnership is another stride forward in delivering Avon’s ‘Open Up’ transformation strategy to digitise the business, drive greater efficiencies, and open up future growth.
HCL will help Avon to overhaul its IT infrastructure services and support systems for improving the quality, scope, and efficiency of Avon’s service-management activities, including its data centres, network, security, and end-user computing services as well as its service desk. HCL will implement state-of-the-art service-management tools to help make Avon’s infrastructure services more efficient, effective, and agile.
The partnership also enables Avon to realise cost savings, enabling the business to fund new digital investments, improve service levels, and add capabilities for Avon’s millions of Representatives across the world.
Benedetto Conversano, Avon Senior Vice President, Chief Digital and Information Technology Officer, said: “This is a significant move forward in our ‘Open Up Avon’ strategy, through which we are resetting and digitizing the Avon business to fuel future growth. We look forward to seeing the positive change that HCL will drive for our business as we identify new ways of working, enhance speed and agility, and inject new capabilities within our digital initiatives. This is critical as we improve support for our millions of Avon Representatives. Avon is on an exciting journey and we are delighted to welcome HCL as our partner.”
Vijay Verma, Executive Vice President at HCL Technologies, said: “Our partnership with Avon embodies HCL’s Mode 1-2-3 vision and will drive automation, cloud, standardization and service elevation to deliver business outcomes and best-in-class end-user experiences, while laying the foundation for next gen services and digital transformation.”
About Avon Products Inc.
For 130 years Avon has stood for women: providing innovative, quality beauty products which are primarily sold to women, through women. Millions of independent sales Representatives across the world sell iconic Avon brands such as Avon Color and ANEW through their social networks, building their own beauty businesses on a full- or part-time basis. Avon supports women’s empowerment, entrepreneurship and well-being and has donated over $1billion to women’s causes through Avon and the Avon Foundation. Learn more about Avon and its products at www.avonworldwide.com. #stand4her
About HCL Technologies
HCL Technologies (HCL) is a leading global technology company that helps global enterprises re–imagine and transform their businesses through Digital technology transformation. HCL operates out of 44 countries and has consolidated revenues of US$ 8.6 billion, for financial year ended 31st March, 2019. HCL focuses on providing an integrated portfolio of services underlined by its Mode 1–2–3 growth strategy. Mode 1 encompasses the core services in the areas of Applications, Infrastructure, BPO and Engineering & R&D services, leveraging DRYiCE™ Autonomics to transform clients’ business and IT landscape, making them ‘lean’ and ‘agile’. Mode 2 focuses on experience–centric and outcome–oriented integrated offerings of Digital & Analytics, IoT WoRKS™, Cloud Native Services and Cybersecurity & GRC services to drive business outcomes and enable enterprise digitalization. Mode 3 strategy is ecosystem–driven, creating innovative IP–partnerships to build products and platforms business. HCL leverages its global network of integrated co-innovation labs and global delivery capabilities to provide holistic multi–service delivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing, Entertainment, Retail & CPG, Life Sciences & Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Government. With 137,965 professionals from diverse nationalities, HCL focuses on creating real value for customers by taking ‘Relationships Beyond the Contract’. For more information, please visit www.hcltech.com
