Customer Centricity in the Telecommunications Industry
Executive leaders across all industries continue to face the most disruptive market conditions in decades. Increased competition has only accelerated; large rivals continue to compete...
Telecom Revenue Assurance White Paper
Telecom operators’ reality is a technologically complex, competitive and global environment. New technologies and the arrival of OTT’s have meant increased competition, even in...
The Service Innovation Mandate in Telecommunications
Introduction: The Application Economy and the Growing Criticality of APIs
Across industries and around the world, technological innovations have quickly ushered in profound changes. In...
Safaricom enhances end-user experience
When leading Kenyan Communications Service Provider, Safaricom was looking to increase its network capacity to handle future subscriber growth; it took the decision to...
How V2V technologies broke the mould of development process
During the long wait for policy decisions, the V2V industry has not sat idle; the technologies have been pushed beyond the initial goals of...
